My program does not start, what should I do?

My program does not start, what should I do?

If your program does not start, perform the following checks:

  • Check that the programmer is not in "OFF" mode, via the MySOLEM.com platform or the MySOLEM mobile application.
  • Check that the product is up to date.
  • Check that the MySOLEM app is up to date. Go to the PlayStore (for Android) or the App Store (for iOS) and check if a new version is available.
  • Make sure the wiring from the module to the solenoid valve is correct.

If these checks have not helped resolve the problem, contact the technical service on +33 (0)4 67 59 99 73.