Frequently Asked Questions

• Green LED: normal operation.
• Flashing green LED: a channel is in progress (the number of flashes corresponds to the number of the activated station).
• Blinking orange LED: Firmware update in progress.
• Orange LED 4 flashes: short-circuit on a station.
• Static red LED: the product is in initialization mode for 2 minutes.
• Fast flashing red LED: fault (Sensor open or flow threshold reached). Watering is suspended but the program continues to run. If the "fault" disappears, the program resumes its course (the number of flashes of the LED corresponds to the currently inactive station).
• Red LED flashing twice: the programmer has lost the time, reconnect to re-synchronize it.
• Red LED flashing 3 times: loss of Wi-Fi signal (Wi-Fi key entered incorrectly, product installed too far away or internet cut).
• Red LED flashing 4 times: one of the stations has a short-circuit or is over-consumption or you have switched the product off and on again twice in a short time while a station was in progress.
• Red LED flashing 5 times: You have exceeded the time required to initialize the programmer. Repeat the initialization procedure.
• LED off: the product is not powered.

The number of modules that can be associated depends on the gateway:

LR-MB-10 : 10 modules

LR-MB-30 : 30 modules

LR-BST / LR-BST-REACT : 25 modules

Irrigation station: 24 modules (because of an integrated LR-MS)

1. Open the MySOLEM application or on the MySOLEM platform.
2. Select the relevant module.
3. Switch the module mode to OFF or ON « OFF » or « ON ».

To disable or enable notifications generated following probe alerts:

1. Log in to your MySOLEM account via the platform.
2. Go to the "My account" tab
3. Look for the "Alerts" section

1. The pressure sensor contact is normally closed.
2. Place the pressure sensor on the irrigation line.
3. Remove the pressure sensor cap.
4. Check that the value is 0 by selecting the “instantaneous value” function connected via Bluetooth on the app.
5. Activate watering and verify that the value has changed to 1.
6. To set it precisely, during watering, screw the pressure sensor until you reach the value of 0.
7. Then, still during watering, gently unscrew the pressure sensor until you reach the value 1 again.
8. Note that you can also use a multimeter instead of using the instantaneous value.

1. Open the MySOLEM app.
2. Access the programmer while connected via Bluetooth.
3. Open the settings ('pencil' icon at the top right of the screen).
4. Select “Retrieve data from programmer”

1. Open the MySOLEM app.
2. Enter the product while connected in Bluetooth.
3. Open the settings ('pencil' icon at the top right of the screen).
4. Select “Clear programs and times”

If your program does not start, perform the following checks:

• Check that the programmer is not in "OFF" mode, via the MySOLEM.com platform or the MySOLEM mobile application.
• Check that the product is up to date.
• Check that the MySOLEM app is up to date. Go to the PlayStore (for Android) or the App Store (for iOS) and check if a new version is available.
• Make sure the wiring from the module to the solenoid valve is correct.

If these checks have not helped resolve the problem, contact the technical service on +33 (0)4 67 59 99 73.

• MyINDYGO : for the use of INDYGO swimming pool products only.
• MySOLEM : for the use of SOLEM irrigation and outdoor lighting products.
• MyGARDEN : for the use of products dedicated to managing your garden: irrigation, swimming pool and lighting.

For each product, the application to be used is indicated in the instructions.

The Water Budget allows you to adjust the watering duration that has been entered into the watering program.

Exemple :

Station 1 : duration = 1h

Water Budget = 50 %

Then the duration of Station 1 will be 30 minutes.

All brands of water meters whose impulse head is of the dry contact type are compatible with SOLEM modules (LR-IP-FL, LR-IS-FL, LR-AG, LR-MS, LR-PM, SMART IS, Woobee).

No, they are never lost, they are automatically saved.

• Green LED: normal operation.
• Flashing green LED: a channel is in progress (the number of flashes corresponds to the number of the activated station).
• Blinking orange LED: Firmware update in progress.
• Orange LED 4 flashes: short-circuit on a station.
• Static red LED: the product is in initialization mode for 2 minutes.
• Fast flashing red LED: fault (Sensor open or flow threshold reached). Watering is suspended but the program continues to run. If the "fault" disappears, the program resumes its course (the number of flashes of the LED corresponds to the currently inactive station).
• Red LED flashing twice: the programmer has lost the time, reconnect to re-synchronize it.
• Red LED flashing 3 times: loss of Wi-Fi signal (Wi-Fi key entered incorrectly, product installed too far away or internet cut).
• Red LED flashing 4 times: one of the stations has a short-circuit or is over-consumption or you have switched the product off and on again twice in a short time while a station was in progress.
• Red LED flashing 5 times: You have exceeded the time required to initialize the programmer. Repeat the initialization procedure.
• LED off: the product is not powered.

• Carry out the following initial checks: have you changed boxes? Is the box's Wi-Fi down or stuck? Is a repeater or PLC faulty? Has the box code been changed?
• Check the status of the Product LED. Red LED flashing 3 times: loss of access point (too far, the box has been moved or has been deleted following a breakdown of the box).
• Restarting the box or the access point can solve the problem at first. Wait for it to be operational again.
• Redo the box association procedure. Note: when you are near the controller it will automatically give priority to the Bluetooth connection.

Box association procedure

If when you leave the Bluetooth range of the LR-MB, it switches to "Disconnected" status on the MySOLEM application, this means that the association with your Wi-Fi network has not been carried out correctly or that you are not logged into your MySOLEM account (in this case log in or create a MySOLEM account.)

If the account is already created and you are logged in, follow the following procedure or in video:

1. Disconnect and reconnect the LR-MB electrically so that it enters “association” mode for approximately 2 minutes.
2. Click on the button +/ add a controller and select the type of product "LR-MB".
3. Click on “Associate”, the list of available Wi-Fi networks appears.
4. Select your home's Wi-Fi network then enter the Wi-Fi key (if your Wi-Fi network is not displayed, this may mean that your programmer is out of range or that the box's Wi-Fi is down (restart the box), you will then need to add a repeater or CPL Wifi boxes in order to extend your Wi-Fi network).
5. Check that it works by disabling Bluetooth and Wi-Fi on your phone (the programmer should remain in connected status and the Bluetooth symbol, appearing at the top right of your product image, should be replaced by the symbol of a planet with www).

• Carry out the following initial checks: have you changed boxes? Is the box's Wi-Fi down or stuck? Is a repeater or PLC faulty? Has the box code been changed?
• Check the status of the Product LED. Red LED flashing 3 times: loss of access point (too far, the box has been moved or has been deleted following a breakdown of the box).
• Restarting the box or the access point can solve the problem at first. Wait for it to be operational again.
• Redo the box association procedure. Note: when you are near the controller it will automatically give priority to the Bluetooth connection.

Box association procedure

If when you leave the Bluetooth range of the Smart-IS, it switches to "Disconnected" status on the MySOLEM application, this means that the association with your Wi-Fi network has not been correctly carried out or that you are not logged into your MySOLEM account (in this case log in otherwise create a MySOLEM account.)

If the account is already created and you are logged in, follow the following procedure or in video:

1. Disconnect and reconnect the SMART-IS electrically so that it enters “association” mode for approximately 2 minutes.
2. Click on the +/ add a controller button and select the “Smart-IS” product type.
3. Click on “Associate”, the list of available Wi-Fi networks appears.
4. Select your home's Wi-Fi network then enter the Wi-Fi key (if your Wi-Fi network is not displayed, this may mean that your programmer is out of range or that the box's Wi-Fi is down (restart the box), you will then need to add a repeater or CPL Wifi boxes in order to extend your Wi-Fi network).
5. Check that it works by disabling Bluetooth and Wi-Fi on your phone (the programmer should remain in connected status and the Bluetooth symbol, appearing at the top right of the image of your product, should be replaced by the symbol of a planet with www).

The LoRa irrigation module wakes up its radio every 3 minutes, so irrigation will start within a maximum of 3 minutes.